FRONT DESK AGENT

A Front Desk Agent is the initial point of interaction for guests at a resort. They are responsible for offering excellent customer support, handling check-ins and check-outs, and resolving guest concerns. Furthermore, they often perform tasks such as answering phone calls, reserving rooms, and providing details about the property and its faciliti

A Receptionist is the first point of interaction for guests at a resort. They are responsible for delivering excellent customer service, managing check-ins and check-outs, and resolving guest requests. Furthermore, they often perform tasks such as answering phone calls, booking rooms, and providing information about the hotel and its amenities. S